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Burjuman Business Tower, Mankhool 18th Floor, Dubai, UAE
+971 54 343 9720
sales@fero.ae
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Frequently Asked Questions
What capacity of the washing machine would be enough for me?
It is obvious to get confused while deciding the capacity of the washing machine. An average washing machine can range between 6 kg of load to as much as 10 kg. However, there are still some variants that provide more washing capacity.
Making it easier, consider a 6kg variant is enough for two people with a washing frequency of once in two days. Increase one kg more with every adOpening hoursding member. This may help you to choose the perfect washing machine.
How to prevent the washing machine from having a bad smell?
Another one of the highly popular washing machine FAQs. Odor in a machine is the result of a non-ventilated washer drum after a wash cycle. The water present on the drum surface produces a foul smell after a while. Therefore, keep the machine’s lid open after every wash until it is fully dried.
What do the symbols on my washing machine mean?
If you are unsure about the meaning behind the symbols on your machine you can always turn to the instruction manual that came with your appliance. If you do not have access to your manual you can contact us
Do you take orders over phone?
Yes, We accept the orders on phone, Please contact us on +971 54 343 9720
My washing machine is not working. Who do I contact regarding washing machine repair?
If you haven’t been able to resolve your issue by using our Troubleshooter we are more than happy to send a licensed service technician. Schedule a service by contact us
Opening hours
- Monday to Friday 8am-6pm and Saturday 9am -6pm
Don’t hesitate to reach out!
- We always endeavour to serve you with the best possible solutions. However, should you have any comments, or require any clarifications, or should you need any grievance to be attended to, please feel free to contacting us and we will ensure that your concerns are addressed well within time. Your opinion matters a lot to us!!
